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Post by erickabee on Aug 26, 2021 20:26:04 GMT
When I upload a video to a new project, it does not load the full video. It will only load the 1st couple of seconds. I am doing this to create a "virtual choir". What am I doing wrong?
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Post by Admin on Aug 26, 2021 20:34:40 GMT
Hello,
We're sorry you're having trouble.
Here are some questions to help us figure out what's going wrong:
1. Are you attempting to upload a video from another Cyborg Llama project? 2. What project type have you created? Is this a project using a Conductor? If so, you will need to specify a length of the project in seconds that will accommodate your uploaded video. In other words, if your project is only set to be a couple seconds long, your uploaded video will only play the first couple seconds.
Please let me know the answers to these questions when you have a chance.
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Post by erickabee on Aug 26, 2021 21:03:33 GMT
1. Are you attempting to upload a video from another Cyborg Llama project? Yes 2. What project type have you created? Is this a project using a Conductor? If so, you will need to specify a length of the project in seconds that will accommodate your uploaded video. In other words, if your project is only set to be a couple seconds long, your uploaded video will only play the first couple seconds. I've used conductor mode and piano tracks mode. I have the same result. In conductor mode, I did specify that I needed 310 seconds.
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Post by Admin on Aug 26, 2021 21:11:40 GMT
Thank you for your reply.
We are unable to replicate the problem on our own.
Please share both projects with cyborg.llama.app@gmail.com and make sure we are given "editor" permission. Please clearly label which project you are trying to upload the take FROM and which project you are trying to upload the take TO. Please also specify which take you are trying to upload. The part name and upload date/time will be sufficient. An example of a file name would be something like "viola - Sun Aug 02 2020 12:11:38"
We will take a look and get to the bottom of the issue.
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Post by erickabee on Aug 26, 2021 21:26:53 GMT
Ok. Will do. Am I allowed to rename the files so you can easily find them?
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Post by Admin on Aug 26, 2021 21:40:30 GMT
Thank you.
No, please don't rename the files. This will create problems with the project. Please just let us know the file name.
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Post by erickabee on Aug 26, 2021 22:13:06 GMT
I figured it out. I had to attach the mp3 to my project. Thank you for your help!
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Post by Admin on Aug 26, 2021 22:38:53 GMT
Ah. Yes, when creating a "use an audio file" project, you must upload your audio file. The length of the audio file determines the length of the project. If there is no audio file, the project has no length.
We are glad the issue is solved.
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