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Post by rudas1 on Dec 9, 2020 3:21:37 GMT
Hi,
I'm in the middle of the Mega-export, and it seems to be frozen on the same videos for quite a while. The tool bar looks like it is over half finished.
Should I be concerned???
-Todd
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Post by lizrad on Dec 9, 2020 14:37:13 GMT
Hello, Based only on information provided, it is hard to say if there is a problem or not. Here is documentation on how Mega Export works and what you can expect. In the future if something in the program happens and you are concerned, here is what you can do: 1) once you believe a problem has occurred, do not navigate away from the page; 2) stay on the same page the problem has occurred and click "Copy Log" on the right-hand side of the bottom strip of the screen; 3) open a new tab to CL, and click "Problem Report"; 4) fill out the form; 5) include a screenshot; 6) paste the console log that you copied earlier.
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