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Post by stankauf on Jan 4, 2021 1:44:49 GMT
Did the setup successfully. But where is the alleged new project button? Not on any of the pages I've looked at.
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Post by lizrad on Jan 4, 2021 2:05:40 GMT
Hello, The "Create New Project" button is on the homepage of the app. I have attached a picture below. I am sorry for the size. If you click the picture, it will become larger. You may have to create an account on the forum to increase the size.  If you can't see the picture, then you can go here to a tutorial on how to create a project. On "step 6", you can see a larger screenshot of the "Create New Project" button on the homepage. |
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Post by stankauf on Jan 7, 2021 23:13:47 GMT
Thanks. I found it. But next problem: I set up a project for 3 parts, and recorded one of them. When I tried to play it back there was video, but no sound. The microphone works and the correct microphone is selected. My intention was to use the first part as a "conductor" and record parts 2 and 3 while listening to part 1, but so far...nothing.
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Post by lizrad on Jan 7, 2021 23:37:54 GMT
Hello. Below I have copy and pasted the entry on video/audio problems from the troubleshooting page of the website. Please try the troubleshooting steps below: I’ve recorded but there is no sound/video, or there is some other problem with the sound/video. If there is no sound/video on your recording, this is because EITHER: a. your camera and/or mic were denied permission at either the browser or operating system level; b. there is a problem with the hardware or hardware set up;c. your browser is set to to very high security settings, or have some other settings that prevent successful recording. 1) how to diagnose and solve a problem with camera/mic denied permission: To learn how to check permission to your camera/mic at the browser level, depending on your browser and OS, you can google "how to give permission to camera and microphone in [Firefox/Chrome] on [Windows/Mac/Chromebook]". To learn how to check permission to your camera/mic at the operating system level, depending on your machine, you can google "how to give permission to camera and microphone on [Windows 7/10/etc/Mac/Chromebook]" 2) how to diagnose and solve a problem with the hardware or hardware set up:
As long as your browser displays signs that your recording hardware is being used (Chrome: a red 'record' dot symbol appears on the CL tab of your browser; Firefox: the orange camera icon appears in the middle top of your browser window), Cyborg Llama is working as expected, and should successfully record your audio and video. If CL is unsuccessful with its recording, there is a problem with the camera and/or microphone: There are many websites where you can check how your camera and mic are working. Make sure to run these tests in the same browser you using for Cyborg Llama, AND that you run the tests on the same camera and mic you are using for CL. Cyborg Llama does not interact with video/audio processing. You will need to troubleshoot hardware problems with the products’ manufacturer.
3) how to diagnose and solve a problem with the browser settings: Avoid using Private browsing mode in Firefox and Incognito Mode in Chrome. If nothing else has worked to fix your video/audio problem, switch to using a different browser. Please note that Chromebook users will not be able to switch to using Firefox. |
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