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Post by kirsten on Jan 7, 2021 17:59:34 GMT
Does anyone have a quick fix for a student who used to have pieces listed on homepage but now they are missing.
I have checked on my end:
1. She is licensed
2. She is added to project
3. She is added on google drive
Any ideas?
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Post by lizrad on Jan 7, 2021 20:55:04 GMT
best guess: she should log out and back in.
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Post by smetz on Feb 19, 2021 17:33:59 GMT
Same question for me:
has licensing
added on google drive
added to project
she logged out and then back in
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Post by Admin on Feb 19, 2021 21:30:09 GMT
What were the results of logging out and back in? Did she share a screen recording of the log out/log in process? Were you able to verify that the spelling of the Google Account address matches what she used to log in and what you shared the project with?
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